Terms & Conditions

Effective Date: June 21, 2026

Welcome to Velmorahh Footwear. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. Acceptance of Terms

By accessing, browsing, or placing an order on the Velmorahh Footwear website, you agree to comply with these Terms & Conditions, our Privacy Policy, and any other policies published on our website.

2. Eligibility

You must be at least 18 years of age or access the website under the supervision of a parent or legal guardian to make purchases.

3. Products & Pricing

  • We strive to ensure that all product descriptions, images, prices, and availability are accurate.
  • Colors may vary slightly due to differences in monitor or mobile display settings.
  • Prices are subject to change without prior notice.
  • We reserve the right to modify or discontinue any product without notice.

4. Orders

  • All orders are subject to acceptance and product availability.
  • We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, stock unavailability, or other unforeseen circumstances.
  • If payment has already been processed for a cancelled order, a full refund will be initiated.

5. Payment

We accept secure payments through trusted payment gateways, including:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Wallets
  • EMI (where available)
  • Cash on Delivery (selected locations only)

Velmorahh Footwear does not store your payment card details.

6. Shipping & Delivery

  • Orders are processed within 1–3 business days unless otherwise stated.
  • Delivery timelines may vary depending on your location and courier availability.
  • Delays caused by natural disasters, strikes, public holidays, government restrictions, or courier issues are beyond our control.

7. Returns & Exchanges

Returns and exchanges are governed by our Return & Refund Policy.

Generally:

  • Products must be unused and in their original packaging.
  • Return requests should be made within the applicable return window.
  • Products showing signs of use, damage, or missing original packaging may not qualify for return or exchange.

8. Cancellations

Orders may be cancelled before dispatch.

Once an order has been shipped, cancellation may not be possible. Customers may instead follow the applicable return process after delivery.

9. Product Warranty

Unless specifically mentioned, Velmorahh Footwear products are not covered under a manufacturer warranty.

If you receive a defective or damaged product, please contact our customer support promptly with photographs and your order details.

10. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Brand name
  • Product images
  • Graphics
  • Videos
  • Text
  • Website design
  • Icons

is the property of Velmorahh Footwear and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. User Responsibilities

Users agree not to:

  • Provide false or misleading information.
  • Attempt unauthorized access to the website or servers.
  • Upload malicious software or harmful code.
  • Engage in fraudulent or unlawful activities.
  • Misuse discounts, promotional offers, or referral programs.

12. Limitation of Liability

Velmorahh Footwear shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of the website
  • Delay in delivery
  • Product availability
  • Technical interruptions
  • Third-party courier services

Our maximum liability shall not exceed the amount paid for the purchased product.

13. Privacy

Your personal information is handled in accordance with our Privacy Policy.

We are committed to protecting your data and maintaining secure online transactions.

14. Promotional Offers

  • Offers are valid only during the specified promotional period.
  • Discounts cannot be combined unless explicitly stated.
  • Velmorahh Footwear reserves the right to modify or withdraw any promotion at any time.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts where Velmorahh Footwear operates.

16. Changes to Terms

Velmorahh Footwear reserves the right to update, revise, or modify these Terms & Conditions at any time without prior notice.

Updated terms will become effective immediately upon publication on this website.

17. Contact Us

For any questions regarding these Terms & Conditions, please contact us through the contact information provided on our website.

We aim to respond to customer queries as promptly as possible.

Velmorahh Footwear

Email: support@velmorahhfootwear.com

WhatsApp No: +91 9217192842

Customer Support: Monday–Saturday, 10:00 AM – 6:00 PM (IST)

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